Privacy policy

1. What we collect and why

2. Your files and your Brain

1. Files you connect stay in your Google Drive. SmartAF™ reads them with read-only access, indexes their content, and stores that index and the passages needed to answer questions in your Brain, which is partitioned from every other customer.
2. Only accounts you authorize can query your Brain. Our staff do not read your files or your Brain except to provide support you asked for or to investigate a security incident, and then only as far as needed.
3. We never use your files, your Brain, your questions, or the answers to train or improve any AI model, ours or a provider's.
4. Disconnect Google Drive or delete a Brain at any time. It is archived for 90 days, then permanently deleted from our systems and backups.
5. Google API Services. SmartAF™'s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google Drive data only to provide and improve your Brain for you, we do not transfer it to others except as needed to provide that feature, to comply with law, or as part of a merger or acquisition, we do not use it for advertising, and no human reads it except with your permission, for security, or to comply with law.

3. Who we share it with

We do not sell personal information and we do not share it for other companies' marketing. We share it only with:

1. Service providers that run the product for us: cloud hosting, the AI providers that index your documents and retrieve passages, Stripe for payments, Circle for our community and for paid ebooks, playbooks, and community offers, Klaviyo for email and SMS, and Google Workspace for our own operations. Each is bound by contract to use your data only to provide the service to us, and the AI providers are bound not to train on it. The current list is available from support@automationedit.ai.
2. Your own AI assistant. When you ask ChatGPT, Claude, Grok, Perplexity, or another assistant a question, SmartAF™ sends that assistant the relevant passages from your Brain. That provider's privacy policy and your settings with them govern what happens next.
3. An Expert whose Brain you use, limited to the fact that you have access and aggregate usage. Experts never see your questions or the answers.
4. Law and safety: when a valid legal request requires it, or to protect someone from harm or the service from abuse.
5. A buyer of the business, if AutomationEdit is acquired or merges, under this same policy. We will tell you first.

4. How long we keep it

1. Account information: while your account is open, then 90 days.
2. Your Brain and connected file index: while connected, then 90 days after disconnection or deletion.
3. Billing records: seven years, as tax law requires.
4. Support conversations: two years.
5. Website analytics: per the provider's default (Google Analytics 14 months).

5. Security

Your data is encrypted in transit and at rest. SmartAF™ is audited by an independent security firm and certified at CASA Tier 2, the assessment Google requires before an app may connect to Google Drive. Access inside AutomationEdit is limited to the people who need it, with multi-factor authentication. If a breach affects your personal information, we will notify you without undue delay and within the time the law requires.

6. Your rights and choices

1. Access, correct, export, delete. Email support@automationedit.ai from your account address. We answer within 30 days. Residents of California, Texas, Virginia, Colorado, Connecticut, and other states with privacy laws have these rights by statute, and we extend them to everyone.
2. Marketing email. Every marketing email has an unsubscribe link. Service emails about your account and billing continue while you have an account.
3. SMS. Reply STOP to any message to opt out, HELP for help. Message and data rates may apply. Your SMS opt-in and consent are never shared with third parties for their marketing.
4. Cookies. See section 7.
5. Appeals. If we decline a request, we will tell you why, and you may appeal by replying to that email. Texas residents may also contact the Texas Attorney General.
6. We will never treat you differently for exercising a privacy right.

7. Cookies and tracking

The website uses Google Analytics to understand traffic and the Meta Pixel to measure advertising. Neither runs inside the SmartAF™ app or on your Brain. You can block them with your browser's settings or an extension, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage Meta's ad settings in your Facebook account. We honor Global Privacy Control signals as an opt-out of targeted advertising: when your browser sends one, the Meta Pixel sends nothing from your visit.

8. Children

Our services are for adults running businesses. We do not knowingly collect information from anyone under 18. If you believe we have, email support@automationedit.ai and we will delete it.

9. Where your data lives

We are a United States company and store data in the United States. If you use the services from outside the US, your data is transferred to and processed here.

10. Changes and contact

We will post changes here with a new date and email account holders about changes that matter. Questions and requests: support@automationedit.ai. Legal notices: legal@automationedit.ai. AutomationEdit AI, Inc., Houston, Texas.