Refund policy
Last updated: October 26, 2026
This policy is part of our Terms of Service. It covers SmartAF™ subscriptions, SmartAF™ HQ, ExpertBrain™ builds, products sold in Circle, and our advisory and custom work.
1. SmartAF™ subscriptions
- No refunds on subscription fees. Cancel anytime. Cancelling stops the next charge and you keep access to the end of the period you paid for. We do not refund partial months or seats added mid-month.
- Billing mistakes (duplicate charges, a charge after you cancelled) are refunded in full as soon as we see them. Tell us at support@automationedit.ai and we will fix it.
2. SmartAF™ HQ and classes
Class and course fees are not refundable. If we cancel a class, you receive a full refund or a seat in the next class, your choice.
3. ExpertBrain™ builds
Refunds for access to an ExpertBrain™ follow the signed licensing agreement between AutomationEdit and that Expert, and the refund terms that come from it are shown to you before you buy.
4. Paid digital products sold in Circle
Paid ebooks, playbooks, and community offers sold through Circle are final sales and are not refundable.
5. Advisory, training, and custom builds
- Refunds for advisory, training, and custom builds follow your signed proposal or statement of work.
- Advisory and support subscriptions can be cancelled on 30 days' written notice; work in the notice period is billed at the agreed rate.
- Where a signed agreement states different refund terms, that agreement controls.
6. How refunds are paid
To the original payment method within 10 business days of approval. Your bank may take a few more days to show it.
Questions? Email support@automationedit.ai. Legal notices go to legal@automationedit.ai.